About Monterey Bay Spice Company
ORDERING INFORMATION
OUR MISSION is to provide the
highest quality herbs and herbal products at a reasonable price.
ORDERING:
Business hours are 8:30-5:00 Monday through Friday Pacific Time.
Orders can be placed at anytime by voice or fax. Orders will be
shipped by UPS ground within 2 to 3 days business days.
PAYMENT:
Payment options: Visa/Mastercard, or Discover. For terms of 30
days net please request a credit application. UPS orders incur
exact shipping charges. We do not do COD's. Checks drawn upon insufficient
funds incur a charge of $22.
PRICING:
5lb. price = 10% off 1 pound price.
25lb. price = 15% off 1 pound
price.
$250 order = free freight (within
the 48 conterminous states).
$500 order = free freight + 5% discount
GUARANTEE:
We believe that all of our products are of the highest quality.
If for any reason you are not satisfied with any item, simply return
it for an exchange, full refund, or credit. Please include a copy
of your invoice with the returned item.
Sorry, but we can't refund shipping
charges.
MINIMUM ORDER:
We have no minimum order requirement. However, if your order totals
less than $20.00 (excluding freight), a processing charge of $5.00
will be added.
EXPRESS DELIVERY:
If you are on the East Coast your order may take a week or more
to arrive after we ship. We can ship your order UPS 3 day select,
next day air, and 2nd day air. UPS orders incur exact shipping
charges.
INTERNATIONAL ORDERS:
If you are not in the continental USA please add $1.60 per pound
for postage charges. On your invoice we will compute the exact
shipping charges and deduct your prepayment. A refund check for
overpayment will be included with your order.
PRICE CHANGES:
The prices in this catalog will be effective until our next catalog.
Most prices will remain unchanged, however due to market fluctuations
some prices are subject to change. Catalogs are updated twice a
year (September and March).
IRRADIATION:
All our products are free from irradiation.